Privacy policy

Privacy Policy

This Privacy Policy describes how Loving My Life Outdoors (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Loving My Life Outdoors (the "Site").

1. Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information". See the list below for more information about what Personal Information we collect and why.

  • Device Information
    • Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
    • Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Order Information
    • Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    • Source of collection: Collected from you.
    • Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers for Visa, Mastercard, Amex, PayPal, Apple Pay), email address, and phone number.
  • Customer Support Information
    • Purpose of collection: To provide customer support.
    • Source of collection: Collected from you.
    • Personal Information collected: Name, email address, phone number, and details of your inquiry.

2. How We Use Your Personal Information

We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

3. Sharing Your Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We may share your Personal Information with Facebook Ads for marketing and advertising purposes. You can learn more about Facebook's privacy practices here: https://www.facebook.com/policy.php.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

5. Your Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

6. Your California Privacy Rights (CCPA)

If you are a California resident, you have the right to request access to the Personal Information we hold about you (also known as the ‘Right to Know’), to have your Personal Information deleted (also known as the ‘Right to Delete’), and to opt out of the sale of your Personal Information. To exercise these rights, please contact us through the contact information below.

7. Do Not Sell My Personal Information (CCPA)

Loving My Life Outdoors does not sell Personal Information as defined under the California Consumer Privacy Act (CCPA).

8. Age Restriction

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at Support@lmloutdoors.com to request deletion.

9. How We Protect Your Data

We take reasonable steps to protect your Personal Information from unauthorized access, use, or disclosure. We use Shopify's industry-standard SSL encryption and secure payment gateways to protect your payment information and other sensitive data during transmission. While we strive to protect your Personal Information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date.

11. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at Support@lmloutdoors.com or by mail using the details provided below:

Loving My Life Outdoors
250 Jackrabbit Drive
El Centro, United States